Website overview for public users

2017-03-15

Website overview for public users

Drug Shortages Canada is the website for reporting drug shortages and discontinuations in Canada. Drug sellers must report when they are not able to meet demand for a product or when they stop selling a product. This page provides a brief overview of how to use the site.

You can find a list of the most recently updated shortage or discontinuation reports on the Drug Shortages Canada home page. To view additional report information, click on the underlined product or company name (hyperlink). You can select individual reports from the product or company pages.

How to search

The Search page allows you to search all posted shortage or discontinuation reports. The keyword search can be performed using partial or full text; some search examples include brand name, company name, ingredient, ATC code or ATC description. A blank keyword search will return all reports. You can also search by date range, report type and report status. You can sort search results by using the sort arrows in the header of the columns. To view additional information, click on the underlined product or company name (hyperlink). The product page will show all reports that have been posted, provide additional product information and link to the ingredient page. The company page will show all reports for products from the company that have been posted. You can select reports for viewing from the product or company pages.

The “Export results” button on the search page will create an excel spreadsheet containing data from the search results.

You can find additional information on drug shortages and discontinuations including guidance documents and tutorials on the Resources page.

How to set up notifications

To receive email notifications for new or updated shortage or discontinuation reports you will need to set up a user account. Please see how to set up an account on the contact page.  If you want to receive email messages from the website for reports about a specific product or company, click “Receive email notifications”. If you want to receive a daily message for all created and updated reports, click “Receive all notifications”.

To receive notifications for a specific product: search by the product name; click on the product name to go to the product page; and; click “Follow”.

To receive notifications for a specific company: search by the company name; click on the company name to go to the company page; and; click “Follow”.

To receive notifications for a specific ingredient: search by the ingredient name; click on any product name to go to the product page; click on the ingredient to go to the ingredient page; and; click “Follow”.

You are only able to follow products, companies or ingredients that have a shortage or discontinuation report on the website.

You can view and edit your notification list from your profile page.